Privacy Notice

SteadySteps is a home safety product from Aamra. To do it well we need to know a little about you and your parent, and we look at their home. This page says, in plain words, what we record, why, who sees it, and what you can do about it.

SteadySteps is run by Kinspire Living Pvt. Ltd., which also runs Aamra Seniors Club. We decide how the information on this page is used. In the law’s words, we are the “Data Fiduciary”.

Address: 1st Floor, Qutub Plaza, 108, Block H, DLF Phase 1, Sector 26, Gurugram, Haryana 122002.

Email: info@aamra.life. Phone: +91 92116 50555.

1. When you book

We ask for your name, mobile number, email address, your relation to the senior, and your parent’s area or sector (optional). We use these only to call you about the home safety audit, confirm that we cover your area, and arrange the visit. You agree to this on the booking form, and you can withdraw at any time.

2. The home safety audit and its records (needed for the service)

We record the senior’s name; the five short screening questions and the illnesses they ask about; recent falls; a walking-test result; notes on the home’s layout and fittings; and your name and phone number. We use these to do the audit, work out which fixes are needed, prepare your report and quotation, do the work you choose, invoice it, and remind you when a re-check is due. We cannot do the audit without this.

3. Before and after photos of the home (only if you agree)

Photos of rooms, fittings and hazards. We do not photograph people, faces, documents, valuables or medicines on purpose. If one is caught by accident, we take the photo again. We use the photos to record the home before the work and the finished fixes after it, and to check the quality of our work. Saying no changes nothing about the service.

4. Sharing the report with family (only if you agree)

Your report, the photos (if you agreed to them) and the quotation go to the family contacts named on the case. Saying no changes nothing about the service.

5. De-identified photos for training and brochures (only if you agree)

Photos with nothing that identifies the home, the address or any person. We use them to train Aamra staff and to show examples of our work. We never use them if you say no. Saying no changes nothing about the service.

The senior agrees to the audit records. If the senior cannot, a lawful guardian whose appointment we have checked may agree for them. A family member who is not a lawful guardian may agree to photos of a home they live in and to sharing, but not to the screening. If the senior cannot agree and has no lawful guardian, we will talk it through with you before going further.

Aamra staff working on your case; an Aamra doctor, if the screening needs one; and the family contacts you agree to above. We do not sell your information.

On secure cloud servers outside India, in a private store that only Aamra staff working on your case can open.

Answers, notes and photos are erased 60 months after the work is finished, or sooner if you withdraw your consent. Invoices are kept for as long as GST law requires.

This website uses Google Analytics to count visits and see which pages are read. It does not use that information to identify you.

• Withdraw any consent, at any time, by telling your Aamra contact, calling +91 92116 50555, or writing to info@aamra.life. It is as easy as giving it. We stop and erase the information that consent covered. Withdrawing does not change anything already done.
• Ask to see a summary of what we hold about you or your parent.
• Ask us to correct or complete it.
• Ask us to erase it.
• Name someone to act for you.

Write to us first: Dr. Akanksha Saxena, Founder, info@aamra.life, +91 92116 50555. We will answer within 5 days. If you are not satisfied, you may complain to the Data Protection Board of India.

If we change this notice, the new version is posted here with a new date. If a change affects something you agreed to, we ask you again.